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Financial ServicesRegulatoryGovernance
Consumer Duty Data Governance
Full regulatory compliance achieved, avoiding potential FCA penalties
The Challenge
New FCA Consumer Duty regulations required a UK bank to demonstrate substantive compliance through comprehensive data governance and customer outcome tracking.
My Approach
Implemented enterprise data governance framework with lineage tracking, quality metrics, and automated compliance reporting aligned to FCA requirements.
Impact Delivered
Full regulatory compliance achieved, avoiding potential FCA penalties